Industries
No approval, no work — and parts margin you can actually see.
Work done beyond the estimate without a recorded approval is work you argue about and usually eat. Consaya makes the approval part of the repair order, and keeps parts, labour and sublet apart so a blended job total cannot hide which one is failing.
Capture vehicle, VIN, mileage and condition on arrival, then diagnose and estimate against a real parts and labour price.
The customer’s approval is recorded on the order, and additional work needs its own — which is the whole argument, settled in advance.
Parts run on stock with real costing; sublet and specialist repairs sit on their own line, so you can see margin on each.
Track the claim reference, the approved scope and any supplementary approval, collect the excess from the customer, and reconcile the insurer’s remittance.
Run rental agreements with deposits, condition reports, Salik and fines recorded against the hire.
Vehicle registration and testing costs are tracked separately, and input VAT on passenger vehicles is treated at the restricted rate the FTA allows rather than in full.