Industries

E-commerce

What the customer paid, and what the marketplace actually paid you.

Noon, Amazon and the couriers settle net of commission, fulfilment and returns, days or weeks later. The gap between the order and the payout is where e-commerce margin goes missing. Consaya holds the receivable against the payout and reconciles them line by line.

How E-commerce firms use Consaya

Orders and stock

Orders allocate real stock, and cost of goods releases at the item’s actual cost rather than a guess at period end.

Settlement reconciliation

Match a marketplace payout to the orders behind it. Commission and fulfilment fees post as costs with recoverable input VAT — never as a smaller sale.

Returns as a workflow

Returns, refunds and chargebacks have their own treatment, because at scale they are a planned rate rather than an exception.

Landed cost on imports

Duty and inward freight join the goods they were paid on, so imported stock is not quietly cheaper on paper than it was in reality.

Channel profitability

See margin by channel after commission and fulfilment, which is usually a different ranking from margin before them.

In the UAE

Per-line tax categories keep a zero-rated export and a standard-rated local sale distinct, and card and marketplace settlements reconcile to the takings that produced them.

What changes

  • Reconcile every marketplace payout
  • Price from real landed cost
  • Find which channel actually pays