Industries

Software & IT Services

Sprints, support and SLAs — with the commercials wired in.

Software houses, dev shops, system integrators and managed-service providers deliver in sprints and tickets but bill in milestones and retainers. Consaya connects the delivery view to the money view so fixed-price projects don’t quietly go underwater.

How Software & IT Services firms use Consaya

Scoping & SOW

Estimate by role and effort (dev, QA, DevOps, PM), set a budget, and issue a statement of work as a quote.

Delivery

Run sprints and support queues on boards, track dependencies, and log time against epics, tickets and change requests.

Managed services

Manage support retainers and SLAs with hours drawdown, so over-servicing shows up before renewal.

Milestone billing

Invoice per milestone, per sprint or per month — recurring where it makes sense — all VAT-ready.

Margin control

Watch quoted-vs-actual on fixed-price work and utilisation across the team in real time.

In the UAE

Bill UAE and overseas clients in multiple currencies while reporting in AED, with clean VAT treatment on every invoice.

What changes

  • Protect margin on fixed-price builds
  • Right-size support retainers
  • One system from sprint to invoice