Industries

Travel & Tourism

Agent or principal — the question that decides your turnover and your VAT.

Sell as agent and the airline’s fare is the traveller’s money passing through: only your commission is turnover. Book the gross instead and a small agency reports as a very large one, with the VAT wrong in the same stroke. Consaya draws that line on the booking itself.

How Travel & Tourism firms use Consaya

Quote and hold

Build the itinerary with supplier costs and your fee separated, so the margin is visible before anything is ticketed.

Agent or principal

Recorded per booking, not assumed. As agent, the fare goes through the disbursement engine and never touches your revenue; as principal it is a cost and a sale.

Ticketing and documents

Track issuance, vouchers and the fare rules the traveller acknowledged — which is what a change request turns on.

Supplier reconciliation

Match the airline, hotel and DMC statements against the bookings they belong to, so an unbilled segment cannot hide.

Visa and consular fees

Paid in the traveller’s name, a consular fee is a pure-agent recharge — outside the scope of VAT and never your income.

In the UAE

The pure-agent and agency-service treatments are modelled on the payment itself, so recharged fares and consular fees never inflate turnover or the VAT return.

What changes

  • Report turnover the way you actually trade
  • Reconcile supplier statements without a spreadsheet
  • See real margin per booking